UPDATE – June 11, 2020 – THIS EVENT IS SOLD OUT (thank YOU!) We are adding tickets for June 19 and June 20, though so we will see you again next week out on the farm.
While Max Downtown is on hiatus due to Covid-19 related restriction, we will be taking the show on the road and setting up our kitchen out on the farm – Rosedale Farm in Simsbury, CT, which is also the summer home for hte Max Chef to Farm Series – now in its 13th season.
To get things started – Max Downtown will be on the farm June 12th and 13th. Seating is limited and we will be taking all of the precautions you will see (and sometimes not see) as in our restaurants. We are following all State and CDC Guidelines for safety and sanitization. Below is a complete list of FAQs that we know are on our guest’s mind, so we hope you find this helpful. If there are any other questions, please feel free to reach out to Max Customer Service to discuss.
We look forward to seeing you out on the farm – safe and with a little distance. We do have 200 acres to roam across, so there is plenty of space!
A note to our Guests…
Max Downtown and Max Catering are pleased to welcome you to Rosedale Farms. This is our thirteenth year of our Chef to Farm dinner series and by far our most challenging in terms of rewriting the rules of service and hospitality in the COVID-19 era. Our team has spent many hours discussing and designing a way of serving you that keeps you and our employees safe.
• WE ASK YOU TO WEAR A FACE MASK TO THE EVENT, WHENEVER YOU HAVE TO GET UP FROM YOUR TABLE TO USE THE RESTROOM AND ALSO WHEN YOU LEAVE.
• WE WILL ASK YOU TO REMAIN IN YOUR CARS UNTIL A MEMBER OF OUR STAFF INVITES YOU TO THE TENT. ONCE IN THE TENT YOU WILL BE ESCORTED TO YOUR PRE-ASSIGNED SEAT. IF YOU PREFER TO GET OUT OF YOUR CAR AND WALK AROUND THE FARM WE ASK YOU TO RESPECT SAFE DISTANCING FROM EMPLOYEES AND OTHERS AT THE FARM AND WE ALSO ASK YOU TO REMAIN OUTSIDE OF THE TENT UNTIL 6:30
• EMPLOYEES HAVE BEEN TRAINED IN THE CURRENT SERVSAFE® PRACTICES RELATED TO TAKING CARE OF OUR DINING CUSTOMERS
• TABLES ARE SPACED AT A SAFE DISTANCE AND SERVERS HAVE BEEN TRAINED TO RESPECT THE SPACE AROUND YOU DURING ORDER TAKING
• ALL TABLES AND CHAIRS WILL BE SANITIZED BEFORE YOU ARE SEATED
• ALL MENUS HAVE SWITCHED TO SINGLE USE
• EMPLOYEES WILL WEAR MASKS AT ALL TIMES WHILE SETTING UP THE DINING AREA AND WHILE SERVING YOU
• ALL SILVERWARE THAT YOU WILL NEED FOR DINNER WILL BE IN A PAPER BAG AT YOUR PLACE SETTING.
• EMPLOYEES WILL WEAR GLOVES THAT WILL BE CHANGED BETWEEN JOB FUNCTIONS. YOU WILL SEE OUR SERVERS WEAR BLACK GLOVES TO SERVE FOOD AND BEVERAGES AND BLUE GLOVES TO CLEAR.
• WE WILL BE PROVIDING CARAFES OF WATER FOR EVERY TWO GUESTS. YOUR WATER GLASS WILL BE COVERED AND WE ASK YOU TO POUR YOUR OWN WATER SO THAT WE DO NOT NEED TO TOUCH YOUR WATER GLASS WHILE YOU ARE USING IT.
• ALL OF OUR EMPLOYEES ARE ASKED STANDARD HEALTH QUESTIONS WHEN THEY ARRIVE AT WORK AND THEIR TEMPERATURE IS TAKEN TO ENSURE THAT THEY ARE NOT RUNNING A FEVER
• ALL OF OUR CLEANING CHEMICALS ARE COVID RATED
• OUR BATHROOMS AND DOOR HANDLES WILL BE SANITIZED BETWEEN EVERY USE
• EMPLOYEES THAT ARE EXPERIENCING ANY SYMPTOMS RELATED TO THE ON-SET OF ILLNESS ARE REQUIRED TO REMAIN HOME AND WILL NOT BE ALLOWED TO WORK AGAIN UNTIL THEY HAVE A NEGATIVE TEST RESULT
• WE FOLLOW CDC AND DEPARTMENT OF HEALTH GUIDELINes AND WE CONSULT WITH THEM WHEN NEEDED
How you can help us keep you safe:
• Please respect and remain conscious of the space between you, your fellow guests and our employees
• We require all guests to wear a mask at all times when they are not seated
If you do not have one, one will be provided for you (Pursuant to State Law)
• Hand sanitizer is available for your comfort, we recommend that you use it
prior to sitting down and as you leave the farm
• Because of space restrictions due to Social Distancing, only one guest will
be permitted at a time in the rest room. If the door has a lock, please use it
• Wipes will be available in our restrooms for your use
• Because of space restrictions due to Social Distancing, only one guest will
be permitted at a time in the rest room. If the door has a lock, please use it
please remember, If we remind you to be observant, we are trying to keep you safe.
